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What exactly is Cutique?
Cutique is an advertising co-operative. That means it is a site that enables its members to pool their promotional dollars to purchase advertising they could not afford on their own. Every month, our members contribute membership dues to participate in cutique.com.

What do these membership dues pay for?
First and foremost, these dues pay for advertising the site. Each month, the membership dues collected are mostly spent on the purchase of online banner advertisements for the website. These banner advertisements link to Cutique, which links to our members' websites. Shoppers find out about our members' fabulous products by clicking ads for Cutique and then shoppers are forwarded to our members' sites to make their purchases. In addition to funding our ad campaigns, a small portion of the member dues also pay for administrative expenses such as web hosting, banner design and mailing list management/distribution.

Where does Cutique advertise?
Cutique mainly advertises with indie design blogs such as Modish and Design Sponge and some generally cute-oriented websites like Kawaii Not and Cute Overload.

So, how much are these membership dues?
Membership is $100/month. You can sign up for as little as one month just to see if this will be successful for you. Three and six month memberships come with a 10 and 15 percent discount respectively.

If you catch us when we do not have any immediate openings and you want to advertise right away or $100 is out of your budget, we also offer mailing list only advertising. Our opt-in "discounts and deals" newsletter is sent to over 1,000 each month. To advertise on the mailing list we'll need a discount code or a deal to share for your site. You can share a discount code or deal on our mailing list for $10.00. All submissions for mailing list ads must be approved. To advertise this way please contact us. Please note that Cutique members are able to share deals and sales on our newsletter free of charge, this is a perk of Cutique membership.

Wow! $100 seems like a lot of money!
Although $100 might seem like a lot of money, you have to consider what you are getting for $100. To begin with, major blogs and websites, such as those with thousands of visitors each day (meaning the sites we advertise on) are not cheap to advertise on. At the very least, you are looking at spending around $400 for an ad on a site with any considerable amount of traffic and a lot of these sites charge much more. We do not just promote our sites within the handmade community because we aim to bring in a larger and more diverse customer base. When you spend $100 to participate in our co-op, you are essentially getting an advertising and promotional campaign with $1,200 behind it. Also, advertising for Cutique is ongoing, so we can purchase several advertisements from an ad venue at once and get reduced rates on our ad purchases.

It is also worth considering that your average craft show will end up costing you over $100 to participate in (probably even more if you pay yourself for the man hours you will spend sitting there) and probably won't bring nearly as many people to view your products as advertising with Cutique. (Cutique averages about 15,000 visitors per month and about 45,000 page views.) This is not to say that craft shows aren't great; the difference is that Cutique allows designers to advertise to a larger, more targeted audience over a longer period of time, with less effort involved on the designer's part. In terms of views per dollars spent, $100 is not a whole lot to spend compared to other more time-consuming and inconvenient means of promoting your brand.

Hmm, I found another website that has 1000 visitors/day and an ad there is only $75 per month. I am not so sure Cutique is a good deal.
Participating in Cutique is a little different than running a banner advertisement on a blog or website. When you run a banner ad on a website, your ad is secondary to the site's content and usually off to the side of the page. People visiting the site you're advertising on have come to view the content on the site and your ad is not the center of attention. The average click-through rate on most banner advertisements is less than 1%, so the site offering you a $75 ad that promises you 1000 readers per day is likely to deliver an average of 300 click-throughs per month or less. With Cutique, site visitors have come specifically to view our members' products and our members' products comprise all of our site's content. Our members always have a product right on the home page of the site and additional products listed on Cutique's category pages. On average, each of our members receives about 1000 click-throughs per month as a result of their Cutique membership.

Why should I trust you guys with my advertising dollars? How do you know what you're doing?
We started our first advertising co-op (IShopIndie.com) in February of 2006 because we were frustrated with the astronomical expense of promoting our own handmade goods and wanted to share the expense with other designers facing the same issue. Since then we've dealt with a variety of advertising media and venues and learned a lot about what it takes to bring shoppers to a website and where the best places are to do it. Since we received such an overwhelming demand from designers hoping to participate in I Shop Indie, we launched some new sites to accomodate more designers. Thus Cutique was launched in August 2007.

What makes Cutique different than all the other sites out there?
We understand that the indie designer has many options when promoting his or her brand online. There are lots of great marketplaces, like Etsy and blogs geared to indie designers with affordable rates. We certainly do not aim to replace these outlets for promotion. Cutique was designed to work in tandem with your other promotional efforts by increasing your brand's visibility to an audience you might not be able to afford to market to on your own. Our goal is to make consumers aware that buying from our independent designers is an alternative to buying from large chains like Hot Topic or Urban Outfitters. In order to make that happen, a well-funded, highly visible advertising and promotional campaign for our co-op is essential.

The perks of participation in Cutique and the other sites in our network are
  • Our ads are targeted to a specific demographic.
    We bring together designers with products that complement each other. The designer selling handmade vegan purses is an ideal advertising partner for the artist making pendants out of recycled bottle caps. We bring designers like this together on Cutique and then advertise to consumers who are most likely to be interested in products such as these.
  • Our website membership is limited.
    Your products won't get lost in a sea of thousands of products on our site because we only allow 12 designers to participate in our site at once. This limited membership increases the value of your membership to our site. Our members always get 1 product right on the home page to maximize visibility.
  • Our advertising and promotional efforts reach out to a large audience.
    Because we pool together advertising dollars from our membership, we are able to put together a well-funded promotion and advertising campaign. We also have experience with both, since we've been at this a while and know what produces results.
  • We enforce quality control on our sites.
    Cutique exists to help indie business people succeed. We do not accept members with unprofessional product photos or products that are a poor match for our websites.
  • Self-service, real time management of your own content.
    You post your own product images and descriptions and make changes at your convenience. There's no waiting for help from a web developer to get the job done. Our account management tool is user friendly, so you can manage your site membership day or night with ease.
  • We offer performance data.
    You will always know how many click-throughs your products and website have received, and you will even be able to keep track of the number of sales you've received as a result of your membership with each site.
  • We correspond with our fans via newsletter.
    Each month Cutique sends a newsletter out to our website's newsletter subscribers. As a member of Cutique you will be able to submit news about your products to this newsletter. This feature is just another way we help you promote your business.
OK, maybe I'll give this a shot. How do I sign up?
Visit our parent website's sign-up page and fill out all the requested information. Once you've created your account, log in and click the link on the top right that allows you to add websites to your account. Choose Alternative Culture from the first menu and Cutique from the second one. Then click the "add me" button. If Cutique is full when you attempt to join, you may wish to join the site's waiting list. This will get your products onto our site as soon as we have an opening.

What if this doesn't work out for me?
We can't promise advertising with us will bring you traffic or sales. We've had great success in the past with co-op advertising and many of our current members have been very happy with the results they've seen. We do hope your participation in Cutique will be a success for you, but if things do not work out you can cancel your membership by logging into your account, clicking on the Cutique link under Websites, checking the checkbox to make your Cutique membership inactive, and clicking the save button. Should you decide to try again at a later date you can always log back in and reactivate your membership with Cutique.

What if I have an Etsy store or I don't know how to check my website's traffic counter? How do I know if customers are visiting my site?
You can check the number of click-throughs your products and website have received by logging into your account on our parent website and clicking on "Cutique" under the websites header. You will have a section on that screen that links to your traffic information. Generally, the more products you upload the more traffic you will probably get.

What if people are clicking though but not buying!?
Sometimes people click through to read more about a product and find some detail that turns them off, sometimes people click through and check out items they wish to purchase at a later date. All kinds of things can affect a customer's purchasing habits, from how difficult it is to use your site to how much detail you provide about your products. Having great quality photos, detailed product descriptions, good customer service policies and an easy to use website with an easy to use payment system will maximize your sales.

How do I know if people are buying?
Although it is possible for us to tell you how many sales you've received from your membership, this depends on a few things. First of all, sales tracking requires the use of cookies. If your customers prevent us from setting a tracking cookie, we will not be able to track their purchase activity. We also will not be able to track any purchase activity if you do not implement sales tracking on your own website (view the User Guide located on your account manager page for details about this). Lastly, cookies do expire, so if your customer makes a purchase based on seeing your products on our site but the purchase takes place a month later, we will not be able to record that as a sale associated with your account. So in short, sales tracking will give you a pretty good idea of how many sales your membership is producing but it's not an exact science.

If I don't see a huge spike in sales does that mean this is just a waste of money for me?
Not necessarily. Although many things can have an effect on your sales, advertising here (or anyplace else) and not seeing a dramatic increase in sales overnight does not mean the advertisement was ineffective. Advertising is not only about selling things, it is also about building brand recognition. Snapple does not expect that when they advertise on a highway billboard passing motorists will pull their cars into the nearest convenience store to get a Snapple iced tea. The idea is to make consumers aware of their brand so that when the consumer is thirsty Snapple will come to mind. Advertising for you will probably work similarly. A person who visits Cutique today may not need a new bag or notecards or much of anything right now, but the idea is that when that person does need something, they'll think of Cutique (because it is widely advertised) and come buy something from our members.

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